Water softener installation across Waukesha County
The plumbing work does not change between Menomonee Falls, Pewaukee and the Town of Genesee. What changes from town to town is the hardness the softener gets set for, from about 8 grains on lake water to past 30 on some groundwater, so every installation in the county opens with a hardness check at the house.
Call (262) 829-5961Mon to Fri, 7am to 5pmSame job, a different starting number in every town
On lake water near 8 grains and on Brookfield well water, which the city puts at 23 to 34, the plumber's work is identical. The check before the installation is what tells the two apart, and the softener is set from it.
Once the softener is running, the plumber checks a household tap and keeps checking until hardness reads zero. No town gets a different last step.
From the old unit out to the tap at the sink
Step one: whatever softener is there now gets taken out. Next, the new resin tank and its brine tank go in at the incoming water line, the bypass is tied in, and an air gap is set where the drain line meets a drain.
The reverse-osmosis drinking tap goes on by the kitchen sink during that same visit, so the whole system goes in at once.
Basement, utility room or garage
The softener goes at the point where water enters the house, close to a drain for its discharge and an outlet for its control head. On the call, say where yours comes in and whether a softener already sits there.
Licensed plumbing, under Wisconsin law
A softener drains through an air gap into the house drain, and in every Wisconsin town, lake water or not, that connection is plumbing work under Wis. Stat. ch. 145. We pick the size, provide the system and book a licensed Wisconsin plumbing contractor, who does the installation.
Why the check comes first in this county
Waukesha County's utilities publish everything from about 8 grains to 35, and private wells publish nothing. A reading taken in your own house is the one number that belongs to it.
Common questions
Is installation different on lake water than on well water?
The work is the same. The setting is not, which is why the water is checked first, whether it comes from Lake Michigan, a village well or your own well.
Do I need city water to get a softener installed?
No. Homes on private wells get the same installation and the same final check at the tap. Have any well lab results ready for the call.
Who books the plumber?
We do, after you have your price from the call. The plumber is a contractor licensed for plumbing in Wisconsin, and no one shows up ahead of install day with a sales pitch.
Does the reverse-osmosis tap come with the installation?
Yes. Every system includes that kitchen drinking tap, and the tap is never sold by itself.